Host/Greeter

Birmingham, AL

Our Host/Greeters shall have a very outgoing and friendly persona while greeting and welcoming all of our guest into our venue. Our Host/Greeters are the first impression into our venue and shall welcome and acknowledge each guest with a smile, make eye contact, and a friendly verbal greeting, using the guest name when possible.

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible

  • Maintain a professional and positive attitude at all times

  • Maintain complete knowledge of the menu offerings

  • Escort guest to their table 

  • Communicate clearly to management and other host to ensure that the restaurant operates efficiently

  • Thank guests with genuine appreciation and provide a fond farewell

  • Answer restaurant telephone courteously and efficiently

  • Speak to guests and co-workers using clear, appropriate and professional language 

  • Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings

  • Notify management of maintenance repair issues 

  • Complete any additional reasonable requests by management


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