Host/Greeter
Our Host/Greeters shall have a very outgoing and friendly persona while greeting and welcoming all of our guest into our venue. Our Host/Greeters are the first impression into our venue and shall welcome and acknowledge each guest with a smile, make eye contact, and a friendly verbal greeting, using the guest name when possible.
Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
Maintain a professional and positive attitude at all times
Maintain complete knowledge of the menu offerings
Escort guest to their table
Communicate clearly to management and other host to ensure that the restaurant operates efficiently
Thank guests with genuine appreciation and provide a fond farewell
Answer restaurant telephone courteously and efficiently
Speak to guests and co-workers using clear, appropriate and professional language
Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings
Notify management of maintenance repair issues
Complete any additional reasonable requests by management